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Conduct Interviews

Interviews allow you to collect in-depth, expert-level input from individual stakeholders. A facilitator conducts the interview and enters the stakeholder's responses directly into Karomia during or after the session.

Preparing for interviews

Before your first interview session, do a full test run to familiarise yourself with the flow. Plan for approximately 1 hour per session and expect around 40 questions per respondent, depending on your configuration.

Starting the session

Click Start session on the Karomia platform to open the interview interface in a new browser tab. Change the session language if needed before proceeding.

Starting an interview session on your Karomia platform

Interview flow

Interviews follow a structured sequence:

  1. Expertise declaration — The stakeholder indicates their level of expertise for all ten ESRS topics.

    An example of an interview expertise question on your Karomia platform

  2. Scoring — The facilitator presents each IRO and records the stakeholder's score. For complex IROs, use the optional score breakdown to record individual dimension scores (scale, scope, likelihood, etc.) rather than a single overall score.

    An example of an interview scoring question on your Karomia platform

    An example of a score breakdown on your Karomia platform

  3. Results summary — A summary of the recorded scores, reviewed before finalising. The stakeholder can request changes at this point; click Previous to adjust scores, then return to the summary.

    An example of the summary of interview results as shown on your Karomia platform

  4. Email capture — Optional step to record the stakeholder's email address.

    Example of the interview email collection step on your Karomia platform

Follow-up editing

Responses can be edited after the session if clarifications are needed. Use this to correct errors or incorporate follow-up input from the stakeholder before the data collection phase closes. Delete any test sessions created during your preparation.

The session management interface on your Karomia platform